South East Water to pay £30.5m penalty after multiple failures

AI Summary

South East Water will pay a £30.5 million penalty following supply interruptions, customer service issues, and regulatory breaches between 2020 and 2023. The fine concludes investigations by Ofwat covering water supply failures affecting over 286,000 people.

Ofwat investigated supplier over supply interruptions, customer failings and for breaching its licence South East Water will pay £30.5m after a series of supply interruptions, customer failings and for breaching its licence, regulator Ofwat has confirmed. The watchdog said the redress package concludes three investigations into the supplier and includes a previously proposed £22m fine for water supply failures between 2020 and 2023 affecting more than 286,000 people. Continue reading...